All orders from Doggie Dreams include free domestic shipping, unfortunately we do not offer international as of now. Delivery takes between 5 - 10 business days from placing your order. If you need your product faster than that we also have faster options for an additional cost.
Once the packaged is dropped off at USPS it is out of our control, because of this, every order comes with a tracking number and shipping insurance. , however, we will do everything we can when issues are experienced.
NOTE: Due to the pandemic USPS is taking up to an additional 2-4 days to deliver packages within the US.
RETURN & EXCHANGE POLICY
All items are fully refundable within 30 days of purchase. To refund a product please simply email us your invoice number, item you would like to return, reason for returning and we will respond with a return label as soon as possible. Once we have received the product and ensured it is still in an acceptable condition we will fully refund your method of payment. Items that have been used can not be returned.